At Your Local Leicester Furniture, we believe in providing our customers with the best possible value for their money. That’s why we offer a genuine Price Promise Policy that ensures our customers receive the best possible price, service, and quality.
Our Price Promise Policy is straightforward and easy to claim. If you find a like-for-like product offered by another retailer at a cheaper price compared to ours, we guarantee to beat that price provided that the following conditions are met:
- The retailer offering the product is genuine and the product is identical to ours.
- The item is available in stock or has the same delivery time as ours?
- The item price includes VAT and free door delivery.
- The item is brand new and not second-hand, stock clearance, customer return, or from canceled orders.
- The retailer is based in the UK, reputable, and legally allowed to trade.
- You have provided us with sufficient information to verify the retailer and product price.
At Your Local Leicester Furniture, we only accept price match requests from established furniture stores like us, selling furniture as a business and not from eBay sellers or auction sites.
To claim under our Price Promise Policy, please email us at [email protected], providing us with complete information such as the product name(s), product code(s), and the website address where you found the item cheaper. We will verify the information and get back to you within 24 hours.
Please note that Your Local Leicester Furniture reserves the right to apply this Price Match Policy in case doing so would incur a loss or compromise our service standards.
